IT Maintenance and Support

Your network is designed to handle the unique requirements of your business, so minimizing downtime and maintaining a stable networking environment is crucial to your success. TECH-PC offers you the power and experience of certified network specialists at a fraction of the cost of maintaining a full-time IT staff.

One of life's many aggravations is having your computer or network go down in the midst of an important task or project. As a TECH-PC client, all you need to do is give us a call and we will have a certified engineer or technican at your site who will be prepared to:

 
 
  • Find the cause of crashes, lockups, slowdowns or Internet problems

  • Repair any operating system issues

  • Remove all viruses and spyware

  • Install critical updates and security protection

  • Perform optimization for faster computer speed and better performance
  • Make sure that your server and network are operating properly

  • Provide an estimate for recommended hardware repairs or upgrades if needed

TECH-PC's three principal IT maintenance and support services cover essentially everything a small to mid-sized business needs to maintain an efficient networking environment.

  1. Hourly technical support - for as needed emergency and non-emergency resolution of hardware/software related issues, sluggish performance, virus intrusions, etc.
  2. Routine computer-network maintenance - for as needed technical assistance and regular on-site and/or remote access maintenance issues (e.g. server administration, application deployment, network security, e-mail service, anti-virus service, etc...)
  3. Special project consultation - for assistance with major projects such as upgrading or installing new network infrastructure, Voice over IP systems, business application installs, etc.

Network Engineer